What if an item is not as described?Updated 3 years ago

If an item received does not match the product description, please send us an email with a detailed description of how the product is not as advertised. If possible, please send a photo showing the discrepancy. We are happy to investigate. In the event an item is truly not as described, we are happy to issue a credit for the product.

Please note: Manufacturers may change packaging styles before they update our images. The product is exactly has described, but the packing may look different. These are not  cause for return/credit.