Credit Card:. We accept Mastercard, Visa, Discover, American Express as well as Visa or Mastercard branded debit cards. You can enter your card during checkout or save your card on file using the Wallet. We use the industry standard address verificat

<div id="isPasted" style="margin-top: 10px;"><a name="credit_card">Credit Card:</a>We accept Mastercard, Visa, Discover, American Express as well as Visa or Mastercard branded debit cards.&#xA0;You can enter your card during checkout or save your card on file using the <a href="https://secure2.sextoyclub.com/ws_account.php?a=stclub&amp;action=wallet">Wallet</a>.&#xA0;We use the industry standard address verification system that is used by all the major banks/card companies. &#xA0;We verify the card using this system to make sure that the shipping address on the order matches the card billing address that your card company has on file. &#xA0;If the card does not successfully verify, you have two choices. &#xA0;You may contact your card company to confirm the billing address they have on record, or you may fund your wholesale account via a bank wire transfer for any amount, or a PayPal payment up to $1,000. &#xA0;We are not able to intervene in this verification process, it is an automated system. &#xA0;Therefore, if your card comes back as not verifying it will be necessary for you to contact your card company directly.<a name="paypal">PayPal:</a>You can log into your PayPal account during checkout to pay for your orders.You can also add funds to your account balance via your Wallet. If you are submitting orders as a batch and wish to pay via PayPal, you will need to add funds to your Wallet first.Visit our <a href="https://secure2.sextoyclub.com/paypal/index.php" title="/paypal/index.php">PayPal payment page</a> to fund your account,Wire Transfer:We do not accept Western Union. We can only accept wire transfers that are sent directly to our account in our bank.Tell your bank to Wire Transfer Money to: &#xA0;CNVCOM LLC &#xA0;1350 E Flamingo Rd #792 &#xA0;Las Vegas, NV &#xA0;89119-5263 &#xA0; &#xA0;Bank: &#xA0;JPMORGAN CHASE BANK, NA &#xA0;1111 POLARIS PKWY &#xA0;COLUMBUS &#xA0;US &#xA0;Routing #: &#xA0;021000021 &#xA0;Account #: 615636856 &#xA0;International wire transfers may need the Swift Code: CHASUS33After sending payment, e-mail us at Wholesale@stclubsupport.com, stating &quot;My user number/name is ________, I sent $X (list exact amount sent) via wire transfer (date and time).&quot; Emailing us insures accurate and prompt credit to your account.Your account will be credited within one business day after the money arrives in our account.Please note: Wire Transfers that begin outside of the USA will incur a fee by the banks that are sending the wire. This fee is usually between $25 and $35. We have no control over this fee. You must add this amount to your wire to insure full credit for your order upon receipt by CNVCOM LLC. </div>

What payment methods are accepted?

We do not offer credit terms. All orders must be paid for at the time they are placed.

We do not offer credit terms. All orders must be paid for at the time they are placed.

Do you offer credit terms?

More questions? Email us anytime at Wholesale@stclubsupport.com!

Sex Toy Club

Sex Toy Club Support

Payment

How do I get help?

What information is needed to create an account?

I have an account, how do I get started?

What is Wholesale?

What is Dropshipping?

What is your dropship fee?

Do you have a minimum order requirement?

Where do you ship from?

Is shipping discreet?

Can I sell on Amazon/eBay/Walmart, etc.?

What are your terms and conditions?

What is your privacy policy?

General Questions

How do I submit a dropship order?

How do I submit a wholesale order?

What is Cart Consolidation?

The shopping cart is asking for an "invoice number" for my dropship order. What is that?

Can I automatically submit orders from my site?

What happens if an item is out of stock?

Can I customize the packing slip?

Can I ship to a freight forwarding address?

Did you receive my order?

I tried to submit an order via the order API but received an error. What does it mean?

How can I verify a shipping address?

How do I add a signature requirement?

Placing Orders

How much does shipping cost?

When will my order ship?

How do I track my order?

What is the shipping reconciliation process?

What shipping methods are available?

How do I save money on shipping?

Do you ship worldwide?

Do you ship to military addresses?

I selected First Class Mail. Why was my order shipped via a different method?

Where can I see a breakdown of my shipping reconciliation?

What should I charge my customers for shipping at checkout?

Shipping

What is your return policy?

How do I cancel an order?

How do I make changes to an order that has been submitted?

My order is taking longer than usual to arrive. What should I do?

What do I do if an order has been marked "delivered" but has not been received?

What if I receive a defective/damaged item?

What if an item is missing?

What if I received a wrong item?

What if an item is not as described?

My order was returned to sender. What should I do?

Order Issues

What is MAP?

What is bulk packaging?

Do you have catalogs?

How can I troubleshoot product issues?

A product is out of stock. When will be be replenished?

Do you have a list of zip codes that you won't ship DVDs to?

Where can I find MSRP information?

How do I find out more about a product?

Products

What is Inventory Source?

How do I upload products to my website?

Do you have an order API?

What are the different data feed levels?

What format are the data feeds available in?

Why is there a charge for your data?

Can I use your data feeds with Shopify?

Where can I find shipping codes for the order API?

Where can I download product images?

Technical